R. Wilfred Raju
MCA, M.Sc, PGDCA, Six Sigma Black Belt,
ITILV3, Global Business Leadership certification from U21 GU, Singapore
Wilfred, who aims to help the organization to achieve improvement in the performance of the business processes. Improvement comes though by identifying business problems/pains, reduce the cycle time of a process/service/product, delight the customers and align the IT investments with Business objectives to maximize the ROI, reduce the TCO and increase the net profit of the business.
Wilfred has overall 26 years+(>15 yrs in IT) experience in IT Project/Program delivery management, Product development and Consulting- Business Process Re-engineering, IT Portfolio Rationalization, Process & Productivity Improvement and Six sigma consulting with a capability to start new Business units/Practices, manage and operate as profitable centres.
As he has played roles like Vice- President, Delivery Head, Principal Consultant, Program Manager, Project Manager and EDP/MIS Manager in IT companies like OptiRisk India Pvt. Ltd., Mahindra Satyam, NatureSoft and Geosoft and non IT Company like Central Warehousing Corporation, he is having expertise in multiple technologies- Microsoft, JAVA, Open source, Embedded and ERP and hands-on exposure to operations Management with the knowledge of business processes of Human Resource Management, Banking, Insurance, Finance, Warehouse & Transport (Logistics) Management; Import & Export Operation; Container Freight Station Management, Auto manufacturing & Port operational processes; Trading, Retail, Shipping Management and Supply Chain Management.
Wilfred has gained experience (20+ Yrs) in Supply Chain Management; Warehousing, Logistics and Shipping operations Management while worked for Central Warehousing Corporation and various IT companies. As he is exposed to all the processes of said domains, he can design and develop any new products, do process mapping and come out with To-Be processes for business (after the removal of non-value added activities) for better business results.
Wilfred has also given business solutions through consulting to many fortune 500 companies, mid and small size enterprises (MSE) like Honda Japan, World Bank, Satyam Computer Services Ltd, Kings Industries etc, As he is more strategic in his thoughts, he has developed, groomed and mentored many next generation leaders and they are part of leading multinational business organizations. He has conducted many Six sigma, Quality process, 5S, BPR, IT Portfolio Rationalization, Process & Productivity Improvement, Software Estimation and Project Management workshops for IT as well as non-IT employees
While Wilfred has authored books on Linux and Software Project Management, he is currently writing a book on business solution techniques and tools for all business problems. He has given series of talks, conducted workshops and seminar on topics like Effective business solutions, How to recover sick industries, Marketing Strategies, PEST & SWOT Analysis, Different roles in IT industry and emerging technologies. He has written motivation articles in leading news papers, magazines, etc. He has also given TV talks on Software Project Management, Linux, future of IT field etc.
Wilfred is a member of Board of Studies, Adhiparasakthi College of Arts & Science, Kalavai, Vellore Dist.Tamil Nadu.